Legal
Terms & Conditions
1Introduction
Welcome to Maze Dental Calm (“the App”), operated by Maze Interactive Health Ltd (“we”, “our”, “us”). By downloading, accessing, or using the App, you agree to these Terms & Conditions (“Terms”). If you do not agree, you should not use the App.
2What the App is (and is not)
Maze Dental Calm is a self-help and preparation support tool designed to help users manage dental anxiety through guided experiences, education, and behavioural techniques.
Important
- The App is not a medical device
- It does not provide clinical diagnosis or treatment
- It does not replace professional dental or medical advice
Always consult a qualified dental professional for clinical care.
3Eligibility
You must:
- Be at least 13 years old to use the App
- Have parental/guardian consent if under 18 (where applicable)
- Provide accurate information where required
4Account registration
To use certain features, you may create an account.
You agree to:
- Keep your login details secure
- Not share your account with others
- Notify us of any unauthorised use
Pseudonymous identity model
We use a pseudonymous identity model, meaning:
- You are identified by a unique ID (UUID)
- Your real identity is optional
5Use of the App
You agree to use the App only for its intended purpose.
You must not:
- Misuse or attempt to hack the platform
- Upload harmful, misleading, or inappropriate content
- Attempt to access other users' data
- Reverse engineer or copy the app
6Health & Wellbeing disclaimer
The App provides educational and behavioural support content only.
We do not guarantee:
- Reduction of anxiety
- Specific outcomes
- Suitability for all users
If you experience severe anxiety or distress, seek professional support.
7Dental practice connection
You may choose to connect with a dental practice via:
- QR code
- Invitation code
This is entirely optional.
When you connect:
- You consent to sharing selected data with your chosen practice
Shared data may include your appraisal scores, progress information, and (where you choose) contact details. Your email address is not shared with any dental practice by default. If you would like a practice to contact you directly, you may separately opt in to share your email address. You can withdraw this consent at any time.
8User data & privacy
Your use of the App is also governed by our Privacy Policy.
Key principles:
- Data minimisation
- Pseudonymity
- User control
You retain control over:
- What you share
- Whether you connect to a practice
- Whether you keep or delete your account
9Intellectual property
All content in the App — including designs, modules, text, graphics, and branding — is owned by Maze Interactive Health Ltd or licensed appropriately.
You may not copy, distribute, or reuse content without permission.
10Availability & Beta status
Maze Dental Calm is currently a Beta product.
This means:
- Features may change or evolve
- Some functionality may be incomplete
- Occasional bugs may occur
We do not guarantee uninterrupted or error-free access.
11Limitation of liability
To the fullest extent permitted by law, we are not liable for:
- Any reliance on the app for clinical decisions
- Missed or delayed dental treatment
- Emotional or psychological outcomes
- Loss of data (although we take reasonable steps to protect it)
Your use of the App is at your own discretion.
12Termination
We may suspend or terminate your access if:
- You breach these Terms
- You misuse the App
- Required for legal or security reasons
You may delete your account at any time.
13Data deletion
You can:
- Delete your account within the App
- Request full data deletion
Upon deletion:
- Personal identifiers are removed
- Data is anonymised or deleted in line with our Privacy Policy
14Changes to these Terms
We may update these Terms from time to time. If changes are significant:
- You will be notified via the App
- Continued use means acceptance of the updated Terms
15Governing Law
These Terms are governed by the laws of Scotland.
16Contact
For any questions about these Terms:
info@mazeinteractivehealth.com
5 South Charlotte Street, Edinburgh, EH2 4AN
Maze Dental Calm is here to support you — not replace your dentist.
You're always in control of your data and what you share.
You can leave or delete your account at any time.