Android · Google Play
App Policy
1Overview
Maze Dental Calm is a self-help and preparation support application designed to help users manage dental anxiety through guided experiences, educational content, and behavioural techniques.
The app is developed and operated by Maze Interactive Health Ltd.
2Medical disclaimer
Maze Dental Calm is not a medical or diagnostic tool.
It does not:
- Provide medical advice
- Diagnose conditions
- Replace professional dental or healthcare services
The app is intended solely for:
- Education
- Anxiety support
- Preparation for dental visits
Users should consult a qualified professional for medical concerns.
3User eligibility
- The app is intended for users aged 13+
- It is not designed for children under 13
- Users under 18 should use the app with parental/guardian awareness
4Account registration & authentication
Users can create an account using:
- Email and password
Privacy-first identity model
- Each user is assigned a unique ID (UUID)
- Real name is optional
- Email is used only for authentication and recovery
Authentication security
- Access tokens (short-lived)
- Refresh tokens (securely stored on device)
- Encrypted communication (HTTPS)
5Data collection
We collect only the data necessary to operate the app:
Collected data
- Email address (authentication only)
- Anxiety modules data
- App usage data
- Device diagnostics (crash logs)
Purpose
- Provide core functionality
- Personalise user experience
- Improve performance and stability
We follow
- UK GDPR / GDPR principles
- Data minimisation
- Privacy by Design
6Data sharing
We do not sell user data.
Optional practice integration
Users may choose to connect with a dental practice. If consent is given:
- Anxiety scores and assessment data may be shared
- Email is not shared unless explicitly consented
- Users can disconnect at any time
7User data rights (GDPR aligned)
Users can:
- Access their data
- Export their data (JSON/PDF)
- Delete their account
- Revoke practice access
Data deletion includes:
- Removal of personal identifiers
- Anonymisation or deletion of health data
8Data retention
- Data is retained only as long as necessary
- Health data may be automatically deleted after a defined period
- Practices may apply their own retention policies (where applicable)
9Security measures
We implement appropriate safeguards:
- Encrypted data transmission (HTTPS)
- Secure authentication tokens
- Restricted backend access
- Monitoring and logging for anomalies
10Third-party services
The app may use trusted third-party providers for:
- Cloud hosting
- Analytics
- Authentication
All providers comply with:
- Data protection standards
- Confidentiality obligations
11Permissions
Maze Dental Calm only requests permissions necessary for functionality.
Typical permissions may include:
- Internet access (required for app functionality)
We do not request:
- Contacts
- Location
- Camera (unless explicitly added in future features)
12User conduct
Users agree not to:
- Misuse the app
- Attempt unauthorised access
- Disrupt app functionality
We reserve the right to suspend accounts for violations.
13Beta disclaimer
Maze Dental Calm may be released as a Beta version.
This means:
- Features may change
- Some functionality may be incomplete
- User feedback is encouraged
14Intellectual property
All content within the app is owned or licensed by Maze Interactive Health Ltd.
Users may not:
- Copy
- Distribute
- Reproduce content without permission
15Limitation of liability
Maze Dental Calm is provided “as is”. We are not responsible for:
- Clinical decisions
- Outcomes related to dental care
- Temporary service interruptions
16Updates to this Policy
We may update this policy periodically. Users will be notified via:
- App updates
- In-app notifications
17Contact
For support or enquiries:
info@mazeinteractivehealth.com
5 South Charlotte Street, Edinburgh, EH2 4AN
Maze Dental Calm collects minimal data to provide personalised support.
Your data is secure, never sold, and only shared with dental practices if you choose to connect.